Privacy Policy

Sky Cleaning Solution ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how our mobile application (com.skycleaningsolution.services) collects, uses, and safeguards your information when you use our services.

By using this app, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We only collect information that is necessary to provide and manage cleaning service bookings.

A. Information You Provide

When you book a service, we may collect:

  • Full Name
  • Address
  • Phone Number
  • Selected Service
  • Booking Date and Time
  • Optional Notes or Special Instructions

This information is entered directly by you within the app.

B. Automatically Collected Information

We may collect limited technical data such as:

  • Device type
  • App version
  • Basic diagnostic or crash information

This data is used solely to improve app stability and performance.

We do NOT collect:

  • Financial information
  • Government ID numbers
  • Precise device location (GPS)
  • Contacts, photos, or personal files

2. How We Use Your Information

Your information is used only for:

  • Processing and managing service bookings
  • Customer communication regarding appointments
  • Improving service quality
  • Responding to support requests
  • Maintaining booking history inside the app

We do not use your data for profiling or automated decision-making.

3. Data Sharing & Disclosure

We do NOT sell, rent, or trade your personal data.

Your information may only be shared:

  • With assigned cleaning service providers strictly for booking fulfilment
  • When required by law or legal obligation
  • To protect user safety or prevent fraud

All data sharing is limited to what is necessary for service delivery.

4. Data Storage & Security

We implement appropriate technical and administrative safeguards to protect your information against:

  • Unauthorized access
  • Data misuse
  • Alteration or disclosure

While we take reasonable measures to secure your data, no digital system can guarantee absolute security.

5. Data Retention

We retain your booking information only as long as necessary to:

  • Maintain booking history
  • Provide customer support
  • Comply with legal requirements

You may request deletion of your data at any time (see Section 8).

6. Children's Privacy

This app is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

If we become aware of such collection, we will delete the information promptly.

7. Third-Party Services

Our app may use standard Android system components and libraries. We do not integrate advertising networks or third-party data monetization tools.

If third-party services are introduced in the future, this policy will be updated accordingly.

8. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your booking data
  • Withdraw consent for data usage

To make a request, contact us at: info@skycleaningsolution.site

We will respond within a reasonable timeframe.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in services, legal requirements, or app functionality.

Updated versions will be published within the app with a revised effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

📧 info@skycleaningsolution.site

Effective Date: Feb, 2026

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